Legal pages and Privacy

PRIVACY POLICY

This Information (made pursuant to articles 13 of Legislative Decree 196/2003 and 13 of European Regulation 679/2016) is issued with reference to the personal data communicated or in any case collected during navigation on the site www.ilovecalabria.store. The disclosure, however, does not concern sites, pages or online services that can be reached via hypertext links, referring to resources outside the domain of the data controllers.

The data controllers.

The data controller is Giacomo Caputo's sole proprietorship I LOVE CALABRIA with headquarters in Viale Margherita Rossano, 24 87067 Corigliano-Rossano.

The personal data processed.

The website www.ilovecalabria.store processes the following personal data:

navigation data,
common identity data such as: name, surname, address of residence, tax code
common contact data, such as: e-mail address; telephone number; fax number;
Social Media data (Facebook, Twitter, LinkedIn; Pinterest; Google).

billing, payment, shipping and purchase data, such as: fiscal code and VAT number, shopping cart, credit card numbers and/or other electronic payment instruments, shipping and billing address, customer order number, purchase history.
common data regarding the size (e-shop);

It should be noted that, within the structures, there is a video surveillance system by reason of which the processing of personal data will also concern images.

Legal basis, purpose of the processing and nature of the provision of data.

Personal data will be collected and processed for the following purposes and legal bases:

Access to the E-shop by registering for an account

This activity allows you to use the site as a "registered user". The purchase procedure will be simplified so that the user will not have to re-enter all the personal data required for completing a purchase order, but only some of them. The E-Shop, in fact, memorizes contact data, billing data as well as shipping data. Furthermore, through the E-Shop, the user has the possibility to view and manage the purchase orders made and the shopping cart.

The provision of such data is free and optional. Refusal to provide data does not prevent the user from proceeding with the purchase of the products. The legal basis of the processing is the consent of the interested party.

Access to the E-Shop without registration.

Personal data will be used exclusively for the purpose of completing the purchase order. Their conferment, therefore, is free and optional but in any case necessary for the management of the order, the shipment and for the consequent administrative-accounting purposes. The required data is indicated with an asterisk symbol (“*”). Failure to provide them results in the impossibility of establishing or continuing the contractual relationship.

The legal basis of the processing is the execution of the contract.

Request for information.

The personal data provided will be used to inform the user on the progress of purchase orders and to process any requests regarding the site as well as the products that can be purchased through it.

The provision of such data is free and optional. Failure to provide data results in the impossibility of processing user requests. The legal basis of the processing is the execution of the contract or pre-contractual measures.

Subscription to the newsletter service.

The personal data provided when subscribing to the newsletter will be processed for the periodic sending of commercial and advertising communications, via e-mail address.

The provision of such data is free and optional. Failure to consent does not affect any contract concluded or the pre-contractual measures in progress, but will only have the effect of preventing the Joint Controllers from sending advertising messages. The legal basis of the processing is the consent of the interested party.

The personal data provided voluntarily by the user will be processed exclusively for the purposes of recruiting, selecting and evaluating any personnel to be hired or with whom to establish professional collaboration relationships in any capacity. The provision of such data is free and optional. Failure to consent will only have the effect of precluding the possibility of evaluating the candidate's position. The legal basis of the processing is the execution of pre-contractual measures.

Site operation, statistical surveys and retargeting cookies.

Personal data relating to navigation are used to facilitate navigation, carry out anonymous surveys in order to improve the site and promote our products online

The provision is free and optional. To deny consent to the installation of any cookie, refer to the indications provided in the Cookie Policy. The legal basis is the consent of the interested party.

Video surveillance system.

Finally, the Data Controllers make use of a video surveillance system for which no prior consent is required. Video surveillance is based on the legitimate interest of the Data Controllers to pursue the protection of people and goods against possible attacks, thefts, robberies, damages, acts of vandalism, fire prevention.

Methods of data processing.

The processing of personal data is carried out in compliance with the provisions of the Regulation and any other applicable law and is carried out with the aid of electronic, automated and manual means. The Data Controller will implement adequate technical and organizational measures to guarantee a level of security appropriate to the risk of the processing.

Video surveillance, on the other hand, is performed avoiding surrounding places and irrelevant details.

The information collected is used lawfully, pertinently and not exceeding the purposes pursued.

Categories of subjects to whom the data may be communicated.

The personal data provided when registering an account, requesting information, registering for the newsletter service, applying and browsing will be processed by authorized personnel only, who may use them for the exclusive purposes indicated in this statement. Such data may also be processed by technicians external to the corporate organisation, solely for the management of the software used, subject to an appropriate assignment given in writing.

The personal data collected during the purchase order phase may be communicated to couriers responsible for delivering the products, accountants, public bodies (Inland Revenue, Tax Offices), banks, insurance companies and, where necessary, to lawyers. In all these cases, the third parties carry out processing as independent data controllers who carry out a separate processing, however strictly limited to the contractual and/or pre-contractual purposes.

The navigation data will be communicated to Google and to the multinationals that manage the social platforms accessible through the plug-ins on our site.

Data retention period.

Account registration: the personal data of the registered user will be kept for the entire duration of the registration on the site and for the additional period of time necessary to guarantee the fulfillment of the legal obligations, in relation to the purpose of the collection. The interested party can revoke the consent given to the processing of data at any time.
Purchase data: personal data will be processed for the time necessary to fulfill the contractual and/or pre-contractual purposes, and in any case for no more than 10 years from the conclusion of the contract, as established by the provisions of art. 2220 of the civil code, without prejudice to any delayed payments of the fees which justify its extension
Information request management data: personal data will be kept for the time strictly necessary to manage your requests or to forward the information you need. At the end of these operations, the data will be deleted.
Registration for the newsletter service: personal data will be kept for two years, after which they will be deleted from all our servers and databases. To stop receiving the newsletter, the interested party can enter his e-mail address in the "Unsubscribe" form.
Application: the duration of the treatment will be limited to a period not exceeding two years from the date of registration of the curriculum vitae, subsequently the data will be destroyed in paper form or canceled from the computer systems.
Navigation data: the duration is variable and is indicated on the web pages accessible through the hypertext links contained in the Cookie Policy.

The retention of video surveillance data, on the other hand, is limited to the twenty-four hours following the detection.

The rights of the interested party.

At any time, the interested party has the right to access and rectify personal data. You also have the right to request the cancellation, limitation and opposition to the processing of your personal data.

You can also request a digital file of your personal data (data portability).

You can revoke the consent given at any time.

The interested party who believes that the processing of personal data takes place in violation of the provisions of the Regulation has the right to lodge a complaint with the Guarantor, as provided for by art. 77 of the Regulation itself, or to take the appropriate judicial offices (art. 79 of the Regulation).

To consult the full text of the rights recognized by the European Regulation (articles 15-21), you can visit the following web page.

To exercise the aforementioned rights, the interested party can send an e-mail to info@ilovecalabria.store or write to I LOVE CALABRIA with headquarters in Viale Margherita Rossano, 24 87067 Corigliano-Rossano.

Right of withdrawal
Pursuant to Legislative Decree n. 206/2005, I LOVE CALABRIA by Giacomo Caputo (hereinafter I LOVE CALABRIA). recognizes the Buyer of the goods the RIGHT OF WITHDRAWAL. This right, in accordance with the law, may be exercised by the Purchaser WITHIN AND NOT LATER THAN 10 (TEN) WORKING DAYS from the date of receipt of the goods, under penalty of forfeiture.

Rules for exercising the right of withdrawal

The communication of the withdrawal must be sent, in the aforementioned terms, by e-mail to the address info@ilovecalabria.store, or by registered letter with acknowledgment of receipt to the following address:
I LOVE CALABRIA, Viale Margherita Rossano 24, 87067 Corigliano-Rossano (CS)

It must also indicate: *the product/products ordered *the details of the order document and the data relating to the bank account with which the payment was made (bank, reference agency, IBAN)

The returned goods must be returned, intact, no later than 10 (ten) working days from the date of receipt of the same (for this purpose the date written on the courier's waybill delivered to the Purchaser together with the goods will prevail) to the following address:

I LOVE CALABRIA, Viale Margherita Rossano 24, 87067 Corigliano-Rossano (CS)

The Purchaser is required to return the goods, according to the aforementioned methods, WITH PACKAGE INSURED CARRIAGE FREE. Under no circumstances will parcels sent back to you be collected.

Attention: until the certificate of receipt in our warehouse; under the complete responsibility of the Client; in case of damage to the goods during transport, I LOVE CALABRIA. will notify the Customer of the incident (within the working day following receipt of the goods in its warehouse), to allow him to promptly file a complaint against the courier chosen by him and obtain reimbursement of the value of the goods (if insured); in this case, the product will be returned, with shipping costs to be paid by the Customer, simultaneously canceling the request for withdrawal; I LOVE CALABRIA is not liable in any way for damage or theft/loss of goods returned by uninsured shipments; upon its arrival at the warehouse, the product will be examined to assess any damage or tampering not caused by transport. In the event that there is a lack and/or breakage of the product, it will be paid in full by the Customer. As required by the aforementioned Legislative Decree, once the control practices on the correct use of the Right of Withdrawal have been completed, I LOVE CALABRIA will reimburse the purchaser within the terms of the Law the sum paid for the purchase of the goods, deducting only the expenses shipping.

General conditions of Sale

The General Conditions of Sale govern sales EXCLUSIVELY IN ITALY of the products listed on the website www.ilovecalabria.store, starting from the registration of the order. Conditions and acceptance:

The fact that the Customer accepts the General Conditions of Sale before confirming his order on the website www.ilovecalabria.store automatically implies having read and accepted the aforementioned without reservation. It is prohibited for the purchaser to enter false, and/or invented, and/or fictitious data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications; the personal data, the telephone number and the e-mail address must be exclusively one's real personal data and not of third parties and/or fantasy.

Orders: When completing the order, the Customer is asked to:

• fill in the form relating to personal data; it is important to specify the delivery address, the telephone number and an e-mail address.
• Re-read the form carefully, in all its parts, before validating the order. The I LOVE CALABRIA company is not held responsible in any case for errors made during the purchase and not disclosed to I LOVE CALABRIA by e-mail nor for errors relating to the delivery of the package deriving from information or data incorrectly entered by the Customer , in the personal data form.
• Report any changes to the products or shipping address within the hour following the order to avoid the occurrence of any misunderstandings.

Shipping of the goods

The order is prepared within a few hours of being sent and the shipment is made by national courier EXCLUSIVELY IN ITALY. As soon as the package is entrusted to the courier, you will receive the Shipment Tracking email with the waybill number through which you can monitor the progress of the shipment.

Shipping costs are free for orders starting from € 100.00 up to 3kg. For orders under €100.00, the cost of shipping is €7.99 including VAT, up to 3 kg, for deliveries in Italy only.

The indicative delivery times for Italy are approximately 3-5 working days, excluding the day of departure of the goods.
Please note that the courier will deliver to the street level and does not deliver to the floor.

Delivery of goods

Upon delivery, any damage or lack of packages must be reported immediately by annotation to be reported on the transport document delivered by the courier, specifying the damaged or missing product(s). This annotation will be simultaneously communicated via e-mail to the address giacomo@ilovecalabria.store. Only in this way will I LOVE CALABRIA be able to proceed with the partial or total replacement of the product.

Modification of the conditions of sale:

the company I LOVE CALABRIA reserves the unquestionable right to modify these General Conditions of Sale at any time. Each version of the General Conditions of Sale bears a precise date, therefore Customers are invited to read the General Conditions of Sale before each purchase.

Information

For any information you can contact the company I LOVE CALABRIA directly at the following telephone number: +39.338.92.92.730 (from Monday to Friday from 10:00 to 13:00 and from 17:00 to 20:00) or send an e- email to giacomo@ilovecalabria.store .